5 Star Rated
Trusted Family Business
Bespoke Packages
Fast Response
Dedicated Bookings Team
5 Star Rated
Trusted Family Business
Bespoke Packages
Fast Response
Dedicated Bookings Team

Our Courses

Any person working on restricted operations sites such as service reservoirs, pumping stations, treatment works, wells, spring and boreholes and working on the network of water mains and service pipes must be in possession of a National Water Hygiene card.The same training package is delivered to both direct employees of water companies, and all contractors that work on the restricted operations sites including self-lay organisations working on new developments.
Comprises a trainer lead presentation, a health screening aspect and a multiple choice test. Trainees may be called upon to share their experiences and thoughts throughout to build on the course material and to identify cases of good and bad practice.
All places will be confirmed by email. Confirmation of your place will only be made on receipt of completed booking form and full payment.
The course is a half day course for approx 3 - 4 hours.
Photographic ID (Passport or driving licence) and your National Insurance Number.
We can offer courses up to a maximum of twelve candidates.
Once the training has been completed and the exam has been passed, the trainee will be issued with a cover note signed by our tutors. This cover note will last for 45 days and within this time the candidate will receive their own National Water Hygiene Card. This card allows them to work on restricted operations within the water industry. This scheme has replaced many of the individual water authority restricted operations cards allowing employees to operate between the various water company policies with greater ease.
A National Water Hygiene card lasts for three years from date of training and provides on-site evidence that an individual has demonstrated an appropriate level of knowledge and awareness with regards to hygiene issues. The scheme is not designed to provide any job specific training.

Water Hygiene Card

The blue National Water Hygiene card was introduced in January 2006 to replace all water company specific hygiene schemes and removes the need for workers to undergo separate testing, health screening and to carry several separate cards for each water authority.
Registration is based on successful completion of the training course. Upon successful completion a cover note will be issued by the trainer and trainees will be registered on the EUSR. Once the necessary paperwork and payment have been received the National Water Hygiene card will be issued within 28 days.

Costs & Payments

A bespoke course costs £750 (allowing up to 12 delegates) plus EUSR Card fee at £36pp (incl vat). This type of course can be run at a location of your choice – there may be a small additional cost for mileage. We also offer open courses from £120pp and 1-1 courses at £185pp (both costs include registration and card fees).
Full payment is required no later than 5 working days prior to a course (or immediate payment if the course is booked within this 5 day period).
We accept card payment when booking on our website. For any other type of bookings bank transfer will be accepted (our bank details can be found on our invoices). Bookings will only be accepted on receipt of full payment.
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Recommended by 95% of Participants

"Top course very informative" - RAM Services
"Very pleased with the course content, very informative. Would recommend to others." - Lintott Control Systems
“H21 provide outstanding customer service. It was a late Friday afternoon when we called H21 and spoke to Gemma. We were desperate to book x2 guys on the Water Hygiene course ready to start work on the Monday. Gemma arranged a trainer to provide the course for the very next morning (Saturday).” - Grixes